Frequently Asked Questions

At first glance an electric scooter looks very similar to a conventional scooter. The frame construction and all user parts and areas (handlebar, break levers, hand throttle, indicators, horn, instrument panel, seat bench, footrest, ignition etc.) are located in the expected places. Simply the lack of engine noise, due to the built-in motor in the back wheel, suggests that this is a new, ecological mode of transport.

The Kumpan consists of three main components: the accumulator, the controller and the wheel hub motor. The accumulator serves as mobile energy storage and provides the electric engine with its charged energy. The controller is responsible for the regulation of the electric power that the accumulator delivers the wheel hub motor. It controls the rotation speed and limits the electricity delivered by the accumulator.

Be green: With Kumpan you can enjoy mobility without polluting the environment without a guilty conscience and without giving up comfort, safety or a stylish design.

Ride ecologically and economically: The Kumpan does 100 km for 45 cents. With a conventional fuel-driven scooter you would pay ten times as much for the same distance.

Save on time-consuming and costly maintenance and repair: The Kumpan only consists of three main parts: the controller, the engine and the batteries. Only the brakes and tires are subject to normal wear and tear. Consequently there are not many parts which can break or have to be replaced regularly.

Be independent: Enjoy flexibility and freedom with electric mobility - instead of being completely dependent on strongly fluctuating fuel prices, you can lean back and recharge your Kumpan at any power point.

The Kumpan has a handy battery charger which can be plugged into any conventional socket. The government, numerous power supplier and filling stations in Germany and many other European countries are establishing a dense network of electric charging stations. In this way you will able to charge your scooter at a charging station in front of your place of work, next to the train station or in the town center.

Please contact us if your Kumpan is in need of repair or maintenance. We will be able to tell you where your nearest service partner is. The work will be carried out by our partner or if your scooter is in our region, we will collect it personally with our service transporter and repaired at our site. Spare parts can be ordered from our service partners or directly from us.

Please do not hesitate to contact us if you would like view or test-drive the Kumpan . We look forward to hearing from you.

With a Kumpan you can cover a distance of 50 - 60 km. This distance should be sufficient for an average scooter rider. The average scooter rider does less than 10 km at a stretch. Should you have a longer distance to travel to get to work, you can charge your Kumpan at work and it will be ready for you by the time you go home. In this way you can ride up to 100-110 km per day for 45 cents. The maximum distance provided by the battery depends on the road conditions, the weight of the rider and the load, the outdoor temperature and the way you ride.

Lead silicone gel batteries have a long lifespan, which depends on the intensity of use and general treatment of the Kumpan. The batteries last between two and four years. All batteries age due to their chemical processes. However, it is important to know that our batteries have no memory-effect. This means that partial charges have no influence on the battery's capacity. Our batteries have a working life of 400 full charges.

Batteries discharge by themselves, so it is necessary to charge the batteries every 4 months even when they are not in use. You should never ride the Kumpan until its batteries are completely empty. Empty Kumpan batteries should not be stored, as this negatively affects the battery's capacity. The battery should be stored fully charged and disconnected. Furthermore, the charger should be disconnected once the battery is fully loaded.

Thanks to the few parts affected by wear and tear, only the brakes and the tire pressure and tread depth have to be maintained regularly. 2.1 bar for the front wheel and 2.3 bar for the back wheel is the optimal pressure and assures the maximum speed and distance.